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1.Service Flow (It's quite easy to use our service)
1)Simply press "order (request a quote)", read the instructions, and email us.
2)We will send you a quotation that includes our commission, shipping costs, and any other applicable expenses.
3)If you accept the quoted price, you will proceed with the payment.
4)Once we receive your payment, we will purchase the items and ship them to you.
(If we can't get the items you want,we will just put your money back into your account.)
Note: We do not deal with illegal items. We kindly ask all customers to use our service responsibly and in accordance with common sense.
2.Commission & Payment Method
Commission Rate: 10%
*For orders below JPY 40,000, a minimum commission fee of JPY 4,000 will be charged.
Payment Methods
1)PayPal,WISE,Revolut
If you purchase concert tickets, sports tickets, or theater tickets, your payment must be quick.
Otherwise,you would miss the chance.
In that case,payment via PayPal,WISE or Revolut will be highly preferable.
*5% PayPal fee applies. 2% WISE or Revolut fee applies.



2)Bank-Wire-Transfer
Suitable for customers who don't have PayPal,WISE,Revolut account or those placing bulk orders.
JPY 4,000 interbank transfer fee applies.
For details on how the total price is calculated, please refer to "Q8" and "Q9" in our FAQ.
3.Shipping & Shipping Rate
Shipping
1.Concert Tickets
We usually send concert tickets to your hotel in Japan, as most tickets are issued shortly before the concert date.
This is the cheapest and safest option.
2.Other Items
We ship non-ticket items worldwide using International ePacket or EMS (Japan Post). These methods are fast, secure, and trackable.
Other shipping options such as AIR, SAL, SURFACE, FedEx, or DHL are available upon request, depending on the item and your preference.
For all intenational orders,customers are responsible for paying tariff or import duties,if needed.
Customers are responsible for any customs duties or import taxes.
We can also deliver your order directly to your hotel in Japan.
Direct delivery to accommodations in Tokyo is available.
Shipping Rate
For International ePacket (documents) and EMS rates, please check the International Mail Rate page.
4.Cancellation Policy
You can cancel your order at any time before payment.
However, once we receive your payment and have purchased the items, cancellations are not possible.