1.Service Flow (It's quite easy to use our service)
1)Just press "order(ask a quote)" ,read explanations,and email us
2)We quote your order,including our commission,shipping cost,Paypal fee,and other legitimate expenses.
3)If you accept the price we quoted,you will just pay the price
4)On receiving the money from you,we will try to get the items and ship them to you
Please be noted that we don't deal in illegal items.We request all customers to try to use our service within common sense.
2.Commission & Payment Method
COMMISSION RATE : 20%
*If your order is less than JPY20,000,we will charge JPY4,000 as minimum commission.
*If you order concert/sports/theatre/event tickets,this commission rule will be applied to each concert/event.
If you order 1 concert ticket (JPY7,000) for May 5 and 2 theater tickets (JPY5,000 *2) for May 8,our commission comes to JPY8,000 (=minimum commission *2)
If you order concert,sports,or theatre tickets,your payment must be done via Paypal.When you pay via Paypal,you need to pay extra 4% Paypal fee.
Payment via Bank-Wire-Transfer is suitable for customers who don't have Paypal account or who order in bulk.When you pay via Bank-Wire-Transfer,you need to pay extra JPY3,000 as interbank charge between your local banc and our local bank..
If you want to know how the total price is calculated,please see "Q8" and "Q9" in our FAQ.
3.Shipping & Shipping Rate
We send items to anywhere in the world,usually by EMS.(Express Mail Service provided by Japan Post.) EMS is fast,safe and you can track your order easily.
AIR,SAL,SURFACE,or other methods(FEDEX,DHL) are also available.That depends on items or your request.
For all intenational orders,customers are responsible for paying tariff or import duties,if needed.
Also,we can send your order to your hotel in Japan,according to your needs.
About EMS rate,please log on to EMS RATE.
We can accept your cancellation anytime before your payment.
However,we can't accept your cancellation once after we received your money and have paid to shops.