how to use

1.Service Flow (It's quite easy to use our service)

1)Simply press "Order (Request a Quote)", read the instructions, and email us.

2)We will provide you with a quote that includes our commission, shipping costs, PayPal fees, and any other applicable expenses.

3)If you accept the quoted price, you will proceed with the payment.

4)Once we receive your payment, we will purchase the items and ship them to you.

Note: We do not deal with illegal items. We kindly ask all customers to use our service responsibly and in accordance with common sense.

2.Commission & Payment Method

Commission Rate: 10%

*For orders below JPY 40,000, a minimum commission fee of JPY 4,000 will be charged.

Payment Methods

1)PayPal

If you are purchasing concert, sports, or theater tickets, you must pay via PayPal.

5% PayPal fee applies.

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2)Bank-Wire-Transfer

Suitable for customers without a PayPal account or those placing bulk orders.

JPY 4,000 interbank transfer fee applies.

For details on how the total price is calculated, please refer to "Q8" and "Q9" in our FAQ.

3.Shipping & Shipping Rate

Shipping

1.Concert Tickets

We usually send concert tickets to your hotel in Japan, as most tickets are issued shortly before the concert date.

This is the cheapest and safest option.

2.Other Items

We ship non-ticket items worldwide using International ePacket or EMS (Japan Post). These methods are fast, secure, and trackable.

Other shipping options such as AIR, SAL, SURFACE, FedEx, or DHL are available upon request, depending on the item and your preference.

For all intenational orders,customers are responsible for paying tariff or import duties,if needed.

Customers are responsible for any customs duties or import taxes.

We can also deliver your order directly to your hotel in Japan.

Direct delivery to accommodations in Tokyo is available.

Shipping Rate

For International ePacket (documents) and EMS rates, please check the International Mail Rate page.


4.Cancellation Policy

You can cancel your order at any time before payment.

However, once we receive your payment and have purchased the items, cancellations are not possible.