We won't sell,trade and share customer information.We are committed to respecting the privacy rights of our customers and all visitors to our website.Your information is used only to execute your order.
Cancellation before you make payment is OK,however,but we can't accept your cancellation after we have paid to shops.
If you ordered concert tickets,you may be able to get refund if you bought NORMAL tickets and if that concert was not held.
However,if you bought RESALE tickets,you can't get refund in any case because we can't even get any refund from resale markets.
You should know Japanese resale markets have a strict rule: "No cancel and No refund after payment".
We hope you will understand.Thank you very much.