1.Just write an email to "email@example.com" Please refer to sample .
Please refer to sample order.
Your email needs to include the following 4 matters (Without them,we wouldn't reply to your email.)
- Your name (fullname must be needed)
- Where should we send your order,to your country or to a hotel in Japan ? (If it's a hotel,it's OK you have not decided yet now. You will just tell us your hotel information later.) Without this ,we can't quote shipping charge. Please note that we will not send your order to Airbnb accommodations.(See "Q16" in our FAQ)
- Detailed information of items you want and their quantity (If you need concert tickets,you have to write your budget per ticket which doesn't include our commission.Otherwise,we wouldn't accept your order.)
- Payment method (Paypal or Bank Wire Transfer)
2.You will receive our quotation and payment instruction
We usually send you a quotation from our secondary email account "*****@***.hi-ho.ne .jp". Sometimes our quotation is put into your spam folder,so please make sure you can receive that rightly as normal email.
You can receive our quote within 24 hours,but sometimes it is delayed when we are very busy.
If you don't receive in 24 hours,please send a reminder to firstname.lastname@example.org.